做外贸,最怕的就是报完价、寄完样,甚至发了PI,客户却石沉大海。与其焦虑催问,不如试试这些高情商话术,巧妙破局👇:
1. 关于报价:
"Hi [客户名], just following up to see if there's anything else you need regarding the quotation. I'd be happy to provide additional details or answer any questions."
👉翻译:嗨,[客户名],想跟进一下报价,看是否需要补充信息。我很乐意提供更多细节或解答任何问题。
🌟 分析:不要直接问客户"还要不要",而是主动询问是否需要更多帮助,既表达了关心又避免了直接催促的尴尬。
2. 关于寄样:
"Hi [客户名], I wanted to check if you've received the sample package. Let me know if there's anything else I can do to assist with yourreview."
👉 翻译:嗨,[客户名],想确认一下您是否收到样品包。如需任何协助,请随时告诉我。
🌟 分析:用"是否收到样品"作为切入点,既表现出对寄样的负责,又巧妙地提醒客户反馈。
3. 关于PI:
"Hi [客户名], I hope everything is going smoothly on your side. Just checking in to confirm if there's anything you'd like to discuss about the pro.............
原文转载:https://fashion.shaoqun.com/a/2071638.html
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